01
Triages before you open it
What needs you today, what needs you this week, what needs nothing. Sorted by what happens if you ignore it, not by when it arrived.
Your agent, on Email
AI agents for email
An inbox that works while you are in it.
Email is where work goes to wait. Your agent gets its own mailbox: it triages what arrives, answers the routine threads in your voice, drafts the ones that need you, chases the replies nobody chased, and gives you one digest instead of four hundred unread.
What it handles
Ten things it handles in the inbox, without being asked twice.
02
Answers the routine thread
Pricing, availability, where to send the invoice, the attachment they lost. Answered in your voice, from your own information, with you copied.
03
Drafts the ones that need you
The hard reply is waiting as a draft with the context assembled — quote, thread history, the thing you said last time — so you edit instead of composing.
04
Chases the follow-up nobody sent
The thread that went quiet eleven days ago gets one polite nudge, and the reply comes back into the same thread.
05
Extracts what the thread was for
Dates, amounts, names, decisions, addresses. Pulled out of a forty-message chain so nobody re-reads it to find the number.
06
Reads the attachment
The PDF invoice, the signed form, the spreadsheet. It reads them, pulls what matters, and says what is missing.
07
Books what the email is asking for
"Any time Tuesday?" becomes a proposed time, a calendar invite, and a reply — instead of six messages narrowing it down.
08
One digest, once
A morning summary of what came in, what was handled, what is waiting on someone else, and what needs a decision from you today.
09
Never invents a commitment
It answers from what you gave it. Anything that would commit money, dates or promises you did not authorise waits as a draft.
10
Keeps the whole history
It knows what this sender was told in March, so the reply in September does not contradict it.
A real thread
It replies like a colleague, not an autoresponder.
The sender gets a real answer to the actual question, in your voice, with you on the thread. Nothing announces that a machine handled it, because nothing about the answer needs an excuse.
Email · hello@studio-north.comAn email agent vs inbox rules and templates
Filters move mail. They do not answer it.
Rules, labels and canned responses sort your inbox into piles you still have to work through. The unread count goes down; the amount of writing you owe people does not.
| Capability | Your Email agent | Filters, labels and templates |
|---|---|---|
| What it does with a message | Answers it, or drafts the answer. | Puts it in a folder. |
| Routine questions | Handled end to end, in your voice. | A template you still have to pick and edit. |
| Follow-ups | Chased on its own, once, in the same thread. | A reminder you snooze. |
| Attachments | Read, with the missing piece named. | Downloaded, by you. |
| Scheduling | Proposes, invites, confirms. | Six emails and a calendar link. |
| Your morning | One digest of what matters. | Four hundred unread, neatly labelled. |
Start from a complete template
Orchid
The assistant that never sleeps: email intelligence, calendar, reminders, a daily digest, and a browser handoff when the answer is behind a login.
What comes with it
- Inbox triage by consequence, not arrival time
- Routine threads answered in your voice from your own information
- Drafts assembled with quote, history and context for the hard replies
- Follow-ups chased once, in the original thread
- Meetings proposed, invited and confirmed
- One morning digest: handled, waiting, and needing you
Questions
What people ask about running an agent on email.
- Does it use my mailbox or its own?
- Its own — the agent has a real mailbox it sends and receives from, and you stay copied. That means it can act on threads without borrowing your identity or sitting inside your personal inbox.
- Will it send things without asking me?
- It answers routine threads from information you gave it. Anything that commits money, dates or promises you did not authorise stops as a draft for you to approve.
- Does it sound like a bot?
- It writes from your own material in your register — no disclaimers, no "as an AI". If it cannot answer well, it drafts rather than sends.
- Can it read attachments?
- Yes. Invoices, forms and spreadsheets are read, the relevant figures extracted, and anything missing named in the reply instead of discovered a week later.
- What about follow-ups?
- Threads that go quiet get one polite nudge in the original thread. Replies land back where they belong, with the history intact.
- How long does setup take?
- Start from the Orchid template, connect the mailbox and your calendar, and paste in what you would tell a new assistant. The first digest arrives the next morning.
Get your mornings back.
Start from a complete template, give the agent its own mailbox, and let the routine threads answer themselves before you open the laptop.